Get in Touch
Whether you have a question about an order, need product advice, or want to set up a trade account — our team is here to help.
Email
support@wrmonline.co.uk
Office Hours
Monday – Friday, 7:30 AM – 5:00 PM
Locations
East Belfast & Holywood, Northern Ireland
Send us a message
Our Branches
Visit us in person at one of our trade counters
WRM East Belfast
Trade Counter & Click & Collect
331-333 Newtownards Road, Belfast,
BT4 1AG
Mon–Fri: 7:30 AM - 5:00 PM
Sat–Sun: Closed
Sat–Sun: Closed
Trade Counter
Click & Collect
Electrical Supplies
Trade Accounts
Bulk Orders
Technical Support
WRM Holywood
Trade Counter & Click & Collect
Unit A5, 17 Heron Road, Holywood,
BT3 9LE
Mon–Fri: 7:30 AM - 5:00 PM
Sat–Sun: Closed
Sat–Sun: Closed
Trade Counter
Click & Collect
Electrical Supplies
Trade Accounts
Warehouse Services
Technical Support
Frequently Asked Questions
Register on the website and request a trade account link. Our team will verify your details and connect you to your Equinox account within one business day.
We offer standard delivery, next-day delivery, and free click & collect from both of our branches. Delivery costs are calculated at checkout based on your order.
Yes. Please contact us within 14 days of receiving your order. Items must be unused and in original packaging. Use the contact form above or email support@wrmonline.co.uk.
Absolutely. Our trade counter staff are highly knowledgeable about our full product range. You can visit us in branch or use the contact form to reach our technical team.